AI automation for service businesses
Turn more enquiries into customers.Without more admin.
More customers.Less admin.Every call and message handled while you run the business.
Customers get fast answers, every enquiry is qualified, and the right opportunities reach your team with the context needed to act.
FrontDesk AI keeps your inbound moving across phone, website chat, Instagram and Messenger — including after hours.
One front desk across your key channels
FrontDesk AI qualifies phone calls, handles website and Meta enquiries, and gives your team the context needed for the right next step.
Customer chat
We reply while they're still interested
What you get
The right opportunities, sent instantly.
You get an SMS
Instantly — when a qualified enquiry needs your attention
You get an email
Straight to your inbox — same details, easy to forward
New lead — Burst pipe, Brunswick
Caller
Sarah W.
Phone
0412 ••• 886
Need
Burst pipe — emergency
Location
Brunswick
Urgency
Same night
Safety
Water main off
Built for service businesses
Built for businesses that win customers through conversations.
Home and trade services
Plumbers, electricians, HVAC, landscaping and other mobile service teams.
Appointment businesses
Clinics, dental, allied health, beauty, wellness and professional services.
Local service teams
Automotive, property, education and businesses where every enquiry can become a customer.
Human control
Automation when you want it. A human when you need one.
Let FrontDesk AI handle routine conversations, escalate what matters, and keep your team in control of every customer relationship.
Handle automatically
Answer common questions and qualify new enquiries across your connected channels.
Escalate what matters
Urgent or unusual enquiries reach your team with context. Phone leads can be handed off for callback or a configured transfer.
Take over website conversations, Instagram DMs and Messenger
Pause the assistant and reply yourself on your website widget, Instagram or Messenger, then hand it back when you are ready.
Fast setup. No drawn-out implementation.
From your website to a working assistant — fast.
Test your website assistant in minutes, then connect the other channels you need and verify the complete enquiry path before going live.
01
Show us your business
Share your website, services, service area and the questions customers ask most.
02
Connect your channels
Start with the website, phone or messaging channels that matter most to your business.
03
Test and go live
Run a real enquiry, check the handoff, and launch once you are happy with the experience.
Simple pricing
30 days free. Then a low base price plus transparent usage.
Instead of a big flat monthly fee, start from $29/month and only pay more as FrontDesk AI handles more calls and messages.
30-day trial
Test FrontDesk AI with real enquiries before billing begins.
$29/month
A low base plan that keeps powerful automation within reach.
$0.99/min + messages
Pay for real answered calls and AI-handled text enquiries.
Card required. Billing starts after the 30-day trial unless you cancel.
Questions
What businesses ask us
Which channels can FrontDesk AI handle?
FrontDesk AI can handle phone calls, website chat, Instagram DMs and Messenger enquiries, then qualify, escalate or hand the conversation to your team.
See our demoCan I take over a conversation?
Yes, for website chat, Instagram and Messenger. Pause the assistant, reply yourself, then hand the conversation back when you are ready. Phone calls are still captured with the context your team needs to follow up.
Ask us about your workflowDo I need to change my phone number?
No. Most customers keep their current number and forward missed, busy, or after-hours calls to FrontDesk AI. If you want a fresh number for ads or a new site, we can add one too.
See the carrier-specific number divert guideHow quickly can I get set up?
We keep the first setup short: show us your business, connect the first channel, and run a real test enquiry. Phone forwarding and Meta approval can take longer depending on external accounts.
Read the setup guide